At OZ Pest Control Canberra, we are committed to protecting your privacy and ensuring a secure online experience for all of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with Australian privacy laws.
1. Information We Collect
We collect personal information from you when you engage our services, contact us, or use our website. This information may include:
Your name, address, phone number, and email address
Payment details (such as credit card information)
Service-related details, such as the type of pest problem, property address, and service preferences
Any additional information you choose to provide when communicating with us
2. How We Use Your Information
We use the personal information we collect to:
Provide pest control services and respond to inquiries
Process payments and manage transactions
Improve our services and customer experience
Send you marketing materials, promotional offers, and service updates (only with your consent)
Comply with legal and regulatory obligations
3. Sharing Your Information
We will not share, sell, or rent your personal information to third parties without your consent, except in the following situations:
To our trusted service providers who assist in providing our pest control services (e.g., payment processors, marketing providers)
When required by law or to comply with legal obligations (e.g., government authorities, courts)
In the case of a business transfer or merger
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. While we take steps to safeguard your data, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve user experience, analyze website traffic, and provide personalized content. You can control the use of cookies through your browser settings, but please note that some website features may not work properly if you disable cookies.
6. Marketing Communications
With your consent, we may send you marketing emails or other communications about our services, promotions, and special offers. You can opt out of these communications at any time by clicking the "unsubscribe" link in the email or contacting us directly.
7. Accessing and Updating Your Information
You have the right to access, correct, or request deletion of your personal information. If you wish to update or review your data, please contact us using the details below. We will respond to your request in a timely manner, in accordance with applicable laws.
8. Third-Party Websites
Our website may contain links to third-party websites for your convenience or information. Please be aware that we are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites before providing personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. The revised Privacy Policy will take effect as soon as it is published.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: 0401 688 719.
By using our services or website, you consent to the terms of this Privacy Policy.
Call OZ Pest Control Canberra
